Outsourcing was once a taboo word in the business world. There used to be a negative stigma attached to the idea of outsourcing, as many believed companies were simply looking for a way to cut their costs by finding cheaper labor. However, outsourcing is one of the smartest tools small businesses have at their disposal, as outsourcing has not only given jobs to countless businesses, it has also allowed independent businesses the chance to survive in a large corporate driven world.
For many independent businesses, the small operation cannot yet afford to hire in-house for a variety of tasks, like cyber security. In fact, in the beginning stages of many startups, small business owners attempt to do all tasks on their own from marketing to design to networking to accounting. While that is an option for the early stages, as the company begins to grow, not outsourcing can actually hinder the business’s success, as the company owner’s focus is spread across too many plains.
What Is Business Process Outsourcing?
Business process outsourcing, or BPO, is a specific type of business outsourcing that encompasses the delegation of work processes to an outside company. This type of outsourcing typically refers to HR services, payroll services or accounting. If you own a small business, it may be simpler and cheaper to outsource a business process than to hire a couple of people to do it in-house. However, there are many other tasks that can be outsourced as well. Let’s take a look at which business tasks can and should be outsourced.
Back Office Outsourcing
Back office outsourcing is typically the type of BPO that many small businesses, in particular, take advantage of. Back office outsourcing includes outsourcing internal business functions, like those that can be taken care of using Smartops Services. Typically human resources or finance and accounting responsibilities are the types of back office tasks that are outsourced. If you are considering back office outsourcing, keep reading below.
What Tasks Should Be Outsourced?
When it comes to outsourcing, there are a few areas that can easily be outsourced, including IT, accounting, editing, and social media marketing. All of these tasks are essential to a business’s success, however, they are are extremely time-consuming.
From tech products and programs to an IT manager, look into outsourcing to a tech company. Purchasing products from a Cisco authorized distributor and reseller not only is a less expensive way to get quality products and service, but also allows a small business owner to join a Cisco distributor program, which is a great benefit independent businesses should capitalize on.
As one of the most important tasks in business, the financial side of things should not be overlooked or ignored. Finding the right business accountant or bookkeeper can allow businesses the peace of mind that the financial side of things is being taken care of proactively and properly. Moreover, once the books are in order, businesses can see their budget firsthand and can determine how much revenue they are actually making.
Whether it is for online content, marketing, drafting proposals or a Word document online, outsourcing to a freelance editor can be a smart way to get the writing side of things taken care of correctly. Poor grammar and factual inaccuracy can be devastating to a business trying to make a name for itself in the competitive business world. Leaving the copy editing to a professional is not only a good business practice, when using a freelance editor, it is also far cheaper than hiring an in-house editor. Without having to pay a salary or include benefits, businesses can save hundreds of dollars throughout the year. Another great benefit is that a business owner can use the editor when it is convenient for them and their business.
Social Media Marketing
One of the smartest marketing tools available to a business, large or small, is social media. Via social media platforms, including Twitter, LinkedIn, and Facebook, companies can interact with their customers in a more personal way. Additionally, social media allows for companies to reach hundreds of other potential clients by simply having their information online in an accessible manner. However, social media can be extremely time-consuming, especially when keeping up with comments and questions. Not to mention there are many other types of digital media that you may want help managing as well. Hiring a social media manager can relieve some of the pressure, giving business owners the chance to diversify their time among other pressing tasks.
When Should a Business Begin Outsourcing?
Though the timing of outsourcing is difference for all businesses, once the business begins to grow substantially, it might be a good time to consider looking to outsource. While it is not impossible to take care of these tasks in the beginning stages of the business, once the business expands and begins yielding a profit, outsourcing is the first step. For many, juggling too many tasks at a time often mean they are not completed as efficiently or as effectively as they could, hurting the business’s reputation. While type-A personalities might find it difficult to release the reigns and delegate tasks to others, for the sake of the business’s future, outsourcing is often essential.
Outsourcing is no longer a dirty word; in fact, outsourcing can be the one thing that takes a business from surviving to thriving.
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