Fitbit is an activity tracker that has taken the fitness world by storm. Users can keep track of their daily step count, their sleep activity and even how many flights of stairs they have climbed. However, the Fitbit is not foolproof. There are times when the device may malfunction and require the user to restart it. Luckily, you do not need an Oracle certification to know how to do this. If you are a new Fitbit user, or if this is simply the first time your activity tracker has ever malfunctioned, you should read our step-by-step guide on how to restart your Fitbit.
What Can You Fix With A Reset?
First, you should determine whether resetting your Fitbit will actually fix the problem you are experiencing. There are a number of problems your fitness geek gadgets may encounter that can be fixed with a restart. If your tracker is not syncing, a hard reset may fix things. Or, if your Fitbit tracker is not responding to button pressing, taps or swipes, this may be fixed by resetting your Fitbit. If your tracker is charged but does not turn on, or your Fitbit is not tracking steps or other stats, you may be able to fix this with a reset as well. Otherwise, you may need to consider other Fitbit fixes.
Step 1: Review Saved Data
Before you reset your Fitbit it is important to make sure that you have previously backed up your data. The instructions below are going to make your Fitbit reset to its factory settings, meaning that you will lose everything that has not been saved separately. You can find out how to backup your Fitbit data by doing some quick Googling. Once you are sure that you are ready to start fresh with a reset Fitbit, you can move on to step 2.
Step 2: Plug In Your Fitbit
In order to reset your device, you are going to need to plug it into its charger, just as you would for budget phones. Make sure that the charger is plugged into a working USB port on your laptop or elsewhere. If you attempt to reset without charging it properly, you may not succeed. After the Fitbit has been plugged in, you are ready to move on to step 3.
Step 3: Hold And Remove
While the Fitbit is charging, you have to press and hold the side button for approximately two seconds. Then, you must continue to hold the button while simultaneously removing the fitness gadget from its charger. Do not release the button once you have unplugged your device. Instead, continue holding and follow step 4.
Step 4: Hold The Button
Once the charger has been removed from the device you must continue holding down the side button for seven to ten seconds. Finally, you can release the button. Then, you should press the button one last time. A screen should appear following this step. This is so simple, you definitely do not need a NVLAP certification to figure it out.
Step 5: Erase Screen
If the white screen appears, you are on the right track which means the software platform is working. You can then press a button to shuffle through screens that say VIBE and Error. When you get to the Error screen, you should press and hold the side button once more until you are brought to the Erase screen. Once you release the button, the tracker should turn off.
Step 6: Successful Reset
Once the top fitness tracker turns off you should wait a moment, then turn it on again by pressing the side button. If the time on the tracker reads 0:00, then you have successfully reset your Fitbit to factory settings. If it has not, refer back to step 2 and try again to fix teraflop issues.
How To Reset Fitbit Charge HR
If you have a Fitbit Charge or Charge HR, rebooting your tracker is slightly different. To troubleshoot your fitness tracker and perform a factory reset, perform the steps listed above. If the Fitbit Charge device tracker reads “0:00”, you have reset your tracker correctly. Now, you want to inform your Fitbit account that you will be setting up a new tracking device. In the Fitbit app, go to account and select “Set Up a Device”, then follow the instructions as you are prompted. Now you have completed a factory reset for your Fitbit. The process is not much different than how you would reset other tech car accessories.
How To Reset Fitbit Zip
Restarting the Fitbit Zip is much less complicated and far easier to do than downloading the new Windows 10 updates. To reset a Fitbit Zip, all you have to do is pull out the battery. First, open up the battery door at the back of the device using the battery door tool that came with the fitness tracking device. Then, take out the battery, and wait 10 seconds. After your wait is finished, replace the battery, + side up, and close the door. Once you do this, your Fitbit Zip restart is complete, as long as you see the smiley faces.
Quick Resolution For Other Fitbit Problems
If you do not want to go through the process of conducting an entire factory reset, there are several other quick fix steps you can take. First, off disconnect all other Bluetooth devices and try to reconnect your Fitbit. If this still does not work, try force quitting your app, resetting Bluetooth again, or restarting your mobile device. If all else fails, you may want to additionally try resetting your phone or mobile device. For Fitbit watches that are having trouble charging, you may need to purchase a new charging cable or clean out the charging port on your watch.
Resetting a Fitbit to factory settings should only be done if there is no other solution. Some of these fitness device malfunctions merely require a soft restart, like 1000base t-devices, which allows you to maintain all of your data. However, in the event that your notifications will not sync or your computer will not recognize the Fitbit, it is important to know how to completely reset your device.